Chat with us, powered by LiveChat
(877) 992-2246
(877) 992-2246
Search
Menu
Free Room Design
My Cart
(877) 992-2246
(877) 992-2246
Mobile Menu Top Content
Quick Quote Free Room Design
Menu
Menu
Free Room Design
Menu
Mobile Menu Bottom Content

RTA Kitchen Cabinets Reviews - RTA Cabinet Reviews - The RTA Store

RTA Kitchen Cabinets Reviews

Take a look at our customer submitted reviews and video testimonials. All testimonials were taken from email correspondence with our customers and are 100% factual!

Video Testimonials

Recent Reviews

Everything went smoothly! Better than any other online experience I've had!
Service unsurpassed!!
Great communication and fast response times.

All Reviews

October 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Everything went smoothly! Better than any other online experience I've had!
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Service unsurpassed!!
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Great communication and fast response times.
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Kristine was attentive, had fast responses, never judged us, and made us feel confident. We enjoyed working with her!
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Ivy was a great help in making sure that our order would be coming in a timely manner. Very polite and a pleasure to have her as our consultant to get our order figured out and shipped out so we are ready to check for any issues, and document any problems! Very efficient!
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Having the expertise of a designer - I knew what I wanted in terms of layout and design, but definitely needed help identifying how to get that finished look with all the different product pieces. Dilan was great at answering all of my detailed questions and explaining why we needed certain cabinet pieces in specific places. It helped me understand how to get the kitchen we want in terms of function and look!
October 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Stephanie was very responsive and accommodating with our claim. I will definitely recommend The RTA Store to anyone looking for high-quality cabinets!
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:I felt confident in our designer and her suggestions.
October 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Kyla was amazing! She was very responsive and creative. She had great suggestions on how space could be best used. Quite knowledgeable in design and I plan on using her for the design of our coffee bar and hallway storage spaces. I had an excellent experience and have no recommendations that could have made this experience better!
October 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:We ordered our cabinets today! The staff was very helpful and knowledgable to work with. I can't wait to get started on our project!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Kyla was very prompt in responding. We are trying to get our cabinet order done as quickly as possible, and she was very helpful in attaining our goal.
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Our designer was incredibly responsive and helped us understand the available options along the way.
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:My salesperson Bayleigh was quick to respond and very helpful throughout the process. Great experience from initial contact through fulfillment of order!
September 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Debbie was very kind and knowledgeable. She really took her time to understand what I wanted and was able to meet all of my needs.
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I really enjoyed working with your company. I will order cabinets from the RTA Store for future projects. Vicky, from the design team, deserves tons of praise! I can't wait to send over pictures of the completed kitchen!
September 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Our designer was amazing! Patient and very detail-oriented!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:We visited the showroom and Debbie was amazing. We felt so comfortable with her and she inspired so much confidence in the products and the process. Choosing what we wanted was so easy! We went home and measured and chose the details of our cabinets online, and purchased in a matter of days. Debbie was with us the whole way, answering questions and helping us tremendously. The value for such high quality is amazing. We will be back for all our future renovation needs!
September 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Your great customer service made our decisions much easier!
September 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Your customer service is awesome!!!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Christina illustrated her design skills from the onset. Yet, she was patient and took my style and desires for my kitchen into account and applied them as she was able throughout the design process.
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Kristine was fantastic to work with on our closet design. She was professional, attentive, and so knowledgable! I really appreciated her thoughtful tips and would highly recommend working with Kristine on a closet!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:It seems only rock stars work here! You guys are the best, thank you!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:We appreciated the Claims Team's professional and polite manner. They processed our claim very quickly and sent a replacement drawer. They deserve a 10 rating!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Debbie and Anna were immensely helpful with getting my order together, ensuring I had all the correct dimensions and options, and answered all of my questions!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The best part was that Brie was very patient with me and made every little request of mine a reality. She is a very professional designer!
September 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Your customer service it’s awesome. I’ll be sure to recommend you guys to my family friends.
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I am so pleased with the end result and very appreciative of your design assistance and patience. The kitchenette is perfect for my basement studio apartment. I think we started this venture about a year ago! Behold... Thank you again. If you are ever in Winston Salem, my AirBnB might be available!!
September 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:The live chat agent was very helpful and answered my questions promptly.
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Sherry was knowledgeable and patient. She was good to work with!
September 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:They did an amazing job with my design changes and helping me stay within my budget!
August 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:My neighbor recommended The RTA Store and I am so glad they did! We had an excellent experience working with our personal designer. We were able to get everything we wanted within our budget. The cabinets arrived and they are beautiful! I can't believe we have this custom-looking kitchen and what we paid for it. Thank you, RTA!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Best customer service!!! Great quality cabinets! We will be returning for all future projects.
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:I can't say enough about the tremendous experience we had working with The RTA Store in Hopewell Junction. We worked with Casey and his amazing design team, in building, the perfect layout for our new kitchen and bar area. From the customer service to the quality of the cabinets and attention to detail we were able to get the kitchen upgrades we wanted at a price well within our budget. We can't recommend them enough!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Cynthia Murray was very helpful in her capacity as my account manager, clearing up what to me were important questions about the delivery process.
August 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Excellent communication every step of the way. Quick responses and making things happen!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Adriana was amazing! She handled my claim request quickly and effectively and followed up to make sure the order arrived complete and in good condition. We really appreciate her expediting our request so that we could return the kitchen drawer and dishes back in place before our daughter's birthday on Saturday. We will definitely be recommending the RTA Store to others!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:We needed a new drawer slide and the team shipped them the next day. Excellent service!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Mycah was a wonderful designer! She listened to what I wanted and made a beautiful design for my kitchen!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Rachel was very communicative and had a great sense of design. She was a pleasure to work with!
August 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Very helpful and professional!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:The process was long, but my designer was so patient and attentive to my requests and needs for my new kitchen. She was wonderful to work with.
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:This was a very quick and efficient process. Communication was unrivaled and I was impressed how quickly the order was processed and shipped out. A+++
August 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Wow! Fast and efficient customer service. I was having trouble placing an order on their site and within 5 minutes a customer service rep had the item in my shopping cart and I was able to check out on my end just fine.
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:It was very easy to submit a claim for a damaged cabinet that I received. The ease and promptness of both Route and The RTA Store was fantastic and much appreciated!
August 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Adriana is fantastic - she is responsive, knowledgeable, and helpful.
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:You guys are awesome!!! In a world that has placed little to no value on customer service... you are a minority. Thank you for making not only me, but my customer, a loyal believer. RTA rocks!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:So far very impressed with the high-quality customer care!
August 2024
When asked:Why did you decide to purchase through TheRTAStore.com?
Our customer answered:Amy did a wonderful job assisting me and was very efficient and most of all she actually called me back!
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Thank you very much for such a quick response and for getting that handled, so far everybody I've talked to going through this process has been absolutely amazing
August 2024
When asked:Would you be willing to write a brief review about your experience with TheRTAStore.com?
Our customer answered:Faith was excellent! She wasted zero time on getting my #Warranty items taken care of! Extremely efficient. She is number one in my book!! Make sure you keep her around!
Page

Registered Customer

If you have an account with us, log in using your email address.

Compliance status

We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability.

To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments.

If you wish to contact the website’s owner please use the website's form

Screen-reader and keyboard navigation

Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements:

  1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others.

    Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

    These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack.
  2. Keyboard navigation optimization:
    The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.

    Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside.

    Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Disability profiles supported on our website

  • Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations.
  • Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily.
  • ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.
  • Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it.
  • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

Additional UI, design, and readability adjustments

  1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
  2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options.
  3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
  4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only.
  5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
  6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
  7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

Assistive technology and browser compatibility

We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form